Delivering information
across the B2B2C value chain

Features and functionalities of our online catalogue

What is Signifikant's Online parts catalogue and Information platform?

The aftermarket has become more complex and much more important for the success of the product’s profitability over its complete lifecycle. The need for an online parts catalogue originates from a very complex scenario and mix of channel partners that are “authorized” or “independent”, providing single-brand or multi-brand services. With the increased competition is seen in the services sector many customers select their service partner based upon value for money and technical quality which of course also includes the quality of the spare parts and the dedicated technical documentation. The Signifikant Online parts catalogue platform provides the functionality and infrastructure to provide a single source publishing environment for the complete distribution chain with up-to-date product information over the full product lifecycle. 

The aftermarket has become more complex and much more important for the success of the product’s profitability over its complete lifecycle. The need for an online parts catalogue originates from a very complex scenario and mix of channel partners that are “authorized” or “independent”, providing single-brand or multi-brand services. With the increased competition is seen in the services sector many customers select their service partner based upon value for money and technical quality which of course also includes the quality of the spare parts and the dedicated technical documentation. The Signifikant Online parts catalogue platform provides the functionality and infrastructure to provide a single source publishing environment for the complete distribution chain with up-to-date product information over the full product lifecycle. 

Feature set & functionalities

ERP integration

Integrate with exisitng ERP systems and ensure that latest product, price, availabilty and dispatch information is available. Place orders directly into the ERP system

Multi market/multi channel

Increase customer loyalty and employee productivity with up to date localized information through various channels. Limit access to information with user roles

Manage product groups

Map product information to ensure higher sales through exposing relationships such as replacements, kits, accessories, variants in the SKUs

Intuitive usage & design

Easily search, find and navigate through 100,000s of products. Use filters and work sets to minimize the underlying editorial effort

Ecommerce

Integrate with existing web shop, or rely on the web shop features that the platform provides: price lists, availability, order basket, used-in, cross sales, etc

Personalization

Further customer engagement and loyalty by displaying customer relevant data based on user definition . Allow customers to easily reorder based on order history

Feedback

Improve customer support through easy feedback communication channel. Effective handlig of service requests through integration with existing ticketing tools

Single Source of Truth

Effectively manage product information, documentation and digital assets — all available in a central repository.

Kitting & replacements

Handle and display service kits, multipacks while at the same time ensure customers can understand which parts are current/not available/replaced.

Featured Functionality

The platform is developed by Signifikant for managing spare parts catalogue, technical documents, and publish to different channels (PDF/DVD/WEB) with a single click. It automates the entire process of aftermarket sales catalogue management right from creating a new catalogue to updating the catalogue information from a centralized environment to partners, dealers, and customers through the web.

Single Source of Information

In the Signifikant Aftermarket Platform, information is largely stored in a central data warehouse. This data warehouse enables collaborative teamwork in a distributed organization. It also enables a unified structure of all information to provide live updates of non-structure information, as pricing and other types of parts-related information.

Publishing Aftersales information

Automate the entire process of aftermarket sales catalogue management right from creating a new catalogue to updating the catalogue information from a centralized environment to partners, dealers, and customers through the web.

Aftermarket Spare Parts Portal

The Signifikant Web Shop is a webshop especially designed to sell spare parts, components, and services related to the needs of the Aftermarket. The offers can be Spare parts, Tools, Accessories, all kinds of Merchandise, Consumables, Services, Insurance, Documentation, amongst others.