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Full-featured web shop especially designed to sell spare parts and other products
Spare part catalogues and web shops
Now more than ever, it is as important to provide relevant buyer-specific information to help customers find the right product. The expectations that users bring with them from their B2C shopping experiences must be met. And that is why, today, personalisation is a key element in designing an eCommerce solution. The robust aftermarket platform caters to this new buyer expectations, tailored for the needs of the aftermarket.
Relevant search results, lesser number of clicks, saved payments, no overload of information – these are just a few of the expectations of today’s online buyer. As a seller, it is as important to provide relevant buyer-specific information as it is to help customers find the right product. Personalization is a key element in designing an eCommerce solution. Typically, a well implemented personalization strategy can increase customer experience, customer retention, loyalty to your business and revenue.
Find, order & pay your products in a few clicks. Differentiated prices & one-page checkout.
Sell more parts. Make it very easy for all users to place an order.
Manage the web shop efficiently through a single web interface or integrated with the catalogue.
Spare part catalogues and web shops
Adding parts to an order has never been easier. With modern web shop design, users will be accustomed from the start.
Business Benefits
Ensure end users and resellers get access to information needed on spares and service parts and products
Integrate sales, warehousing, logistics and customer care information in one view
Deliver consistent experience to customers across regions and brands
Efficiently compete with third party vendors
Improve customer support through easy feedback communication channel
Optimize your logistics by selling from the right warehouse(s)
Feature Set and Functionalities
Ecommerce
Ecommerce
Integrate with existing web shop, or rely on the web shop features that the platform provides: price lists, availability, order basket, used-in, cross sales, etc.
Multi Market/Multi Channel
Multi Market/Multi Channel
Increase customer loyalty and employee productivity with up to date localized information through various channels. Limit access to information with user roles
Manage Product Groups
Manage Product Groups
Map product information to ensure higher sales through exposing relationships such as replacements, kits, accessories, variants in the SKU
Intuitive Usage and Design
Intuitive Usage and Design
Easily search, find and navigate through 100,000s of products. Use filters and work sets to minimize the underlying editorial effort
ERP Integration
ERP Integration
Integrate with exisitng ERP systems and ensure that latest product, price, availabilty and dispatch information is available. Place orders directly into the ERP system
Personalization
Personalization
Further customer engagement and loyalty by displaying customer relevant data based on user definition . Allow customers to easily reorder based on order history
Feedback
Feedback
Improve customer support through easy feedback communication channel. Effective handling of service requests through integration with existing ticketing tools
Single Source of Information
Single Source of Information
Effectively manage product information, documentation and digital assets — all available in a central repository.
Kitting and replacements
Kitting and replacements
Handle and display service kits, multipacks while at the same time ensure customers can understand which parts are current/not available/replaced.