Full-featured web shop especially designed to sell spare parts and other products

Spare part catalogues and web shops

Now more than ever, it is as important to provide relevant buyer-specific information to help customers find the right product. The expectations that users bring with them from their B2C shopping experienc­es must be met. And that is why, today, personalisation is a key element in designing an eCommerce solution. The robust aftermarket platform caters to this new buyer expectations, tailored for the needs of the aftermarket.

 

 

Relevant search results, lesser number of clicks, saved payments, no overload of information – these are just a few of the expectations of today’s online buyer. As a seller, it is as important to provide relevant buyer-specific information as it is to help customers find the right product. Personalization is a key element in designing an eCommerce solution. Typically, a well implemented personalization strategy can increase customer experience, customer retention, loyalty to your business and revenue. 

 

few clicks order

Find, order & pay your products in a few clicks. Differentiated prices & one-page checkout.

order

Sell more parts. Make it very easy for all users to place an order.

web shop management

Manage the web shop efficiently through a single web interface or integrated with the catalogue.

Spare part catalogues and web shops

Adding parts to an order has never been easier. With modern web shop design, users will be accustomed from the start.

web shop
Device Responsive Webshop for the Aftermarket

Business Benefits

Ensure end users and resellers get access to information needed on spares and service parts and products

Integrate sales, warehousing, logistics and customer care information in one view

Deliver consistent experience to customers across regions and brands

Efficiently compete with third party vendors

Improve customer support through easy feedback communication channel

Optimize your logistics by selling from the right warehouse(s)

Feature Set and Functionalities

ecommerce

Ecommerce

Ecommerce

Integrate with existing web shop, or rely on the web shop features that the platform provides: price lists, availability, order basket, used-in, cross sales, etc.
market

Multi Market/Multi Channel

Multi Market/Multi Channel

Increase customer loyalty and employee productivity with up to date localized information through various channels. Limit access to information with user roles
Multi Market

Manage Product Groups

Manage Product Groups

Map product information to ensure higher sales through exposing relationships such as replacements, kits, accessories, variants in the SKU
intuitave design

Intuitive Usage and Design

Intuitive Usage and Design

Easily search, find and navigate through 100,000s of products. Use filters and work sets to minimize the underlying editorial effort
erp integration

ERP Integration

ERP Integration

Integrate with exisitng ERP systems and ensure that latest product, price, availabilty and dispatch information is available. Place orders directly into the ERP system
personalization

Personalization

Personalization

Further customer engagement and loyalty by displaying customer relevant data based on user definition . Allow customers to easily reorder based on order history
feedback

Feedback

Feedback

Improve customer support through easy feedback communication channel. Effective handling of service requests through integration with existing ticketing tools
Product information

Single Source of Information

Single Source of Information

Effectively manage product information, documentation and digital assets — all available in a central repository.
service kits

Kitting and replacements

Kitting and replacements

Handle and display service kits, multipacks while at the same time ensure customers can understand which parts are current/not available/replaced.