Signifikant Svenska AB is pleased to announce a partnership with Intershop Communications AG, a leading independent provider of enterprise solutions for omni-channel commerce.
The two companies will collaborate to provide manufacturers and dealers a comprehensive aftermarket solution, making it easier to consolidate, publish and sell parts and aftermarket services.
Says Mauro Boffardi, Customer Success Manager at Intershop “Through this partnership, customers of Intershop and Signifikant will be able to bring after-sales services to a completely new level, making jobs of business buyers easier, improving customer satisfaction and internal efficiencies, while boosting revenue at the same time. Our customers now can offer machine-specific assortment and services, BOM navigation, and a huge amount of spare part-specific information, all into seamless, personalized, self-service customer portals . And all via effortlessly exposing existing in-house processes of engineering and tech support.”
Business leaders recognize the aftermarket as a growth driver and are placing more emphasis to transform their businesses to provide better and faster aftermarket services. And for this, access to machine and equipment information is very crucial for both OEMs and the customers while distributing relevant and up-to-date data along the distribution network in order.
“As technology partners of Intershop, we are now in a stronger position to offer a comprehensive solution for the aftermarket that combines aftermarket data harmonization, parts catalogue editorial tools, an ecommerce based customer portal and robust integration. Together, we aim to help manufacturers provide the highest standards of aftermarket sales and services to their customers. We are excited by this strategic partnership and look forward to supporting each other along the way,” said Mattias Löfstrand, CEO at Signfikant Svenska AB.
About Intershop Communications AG
Intershop Communications AG is an independent, internationally leading provider of omnichannel commerce solutions. Upon request, Intershop orchestrates the entire omnichannel commerce process chain – from the design of online channels to the implementation of software to fulfillment. Around the globe more than 300 enterprise customers run Intershop solutions. Customers include large corporations such as HP, BMW, Würth and Deutsche Telekom as well as medium-sized enterprises. Intershop operates in Europe, the USA and the Asia-Pacific region.
About Signifikant Svenska AB
For more information, write to info@signifikant.se
